Innfobase provides comprehensive services to help organizations optimize critical IT staff. Our Infrastructure Management Services offer a complete portfolio of solutions and services for managing enterprise IT infrastructures.
- Sophisticated, business-driven IT management solutions via Innfobase professional services
- NOC-based 24x7, automated, management capabilities that can be delivered anywhere, around the world.
We have standardized processes, integrated architectures, and delivered significant cost savings in multiple project-based enterprise IT client relationships. Our domain expertise spans a diverse set of systems and technologies that comprise enterprise IT infrastructures of organizations.
Proven Infrastructure Management Services
When you choose Innfobase Infrastructure Management Services, critical IT staff can be focused on deploying new services or on revenue-generating initiatives. Whether we remotely manage some or all of day-to-day IT infrastructure operations – or deliver project-specific consulting, design, and implementation services – our expertise and service offerings ensure peak system performance and availability. You can choose remote managed services, professional services or a combination of both.
We have long-term relationships with many Global leaders. Our clients enjoy the business benefits of our strategic service components, which include
- Professional Services for Planning and Building Infrastructures (covering assessment, design and implementation, migration, IT process consulting)
- Remote Managed Services for Running Infrastructures (covering monitoring, management, operations, service desk)
- Security Services for Protecting Infrastructures (covering implementation, application vulnerability, identity management).
Key Infrastructure Management Service projects
Some of the Infrastructure Management Services engagements carried out for our Global customers include
- Detailed infrastructure assessments for leading manufacturers and financial institutions, helping to identify and address gaps in their IT environments, and resulting in cost-savings and improved service delivery.
- Remote monitoring and administration for critical servers for a large insurance company, reducing costs and increasing server uptime.
- Help desk migration to Innfobase from a top high tech manufacturer, maintaining service levels while lowering costs.
Infrastructure is beginning to play an integral part in delivering an agile and flexible end-to-end business service [PDF] . The ability to manage the underlying Infrastructure components is becoming increasingly complex [PDF] due to the speed of technological innovation. The need for agility and flexibility to gain competitive advantage has created an imperative for enterprises to look at strategic differentiation using newer models, such as Modular Global Sourcing, for delivering services. innfobase provides end-to-end services across all IT Infrastructure service domains, through a continuous life cycle of "Plan, Design, Implement/ Migrate and Manage". innfobase is able to deliver these services to clients in the most consistent, predictable and cost-effective manner, leveraging its Global Delivery Model.
Planning is a critical stage which includes various activities. For instance, activities required for setting up a new Data center or a Network Operations Center (NOC). Planning is also required for initiating a major project like migration or consolidation. innfobase brings its vast experience into Consulting and Program Management of such infrastructure projects, and in planning various projects across various technical domains for the client.
This stage includes activities for designing a Data center, NOC, Command Center, Technical Support Center/Helpdesk. This is also required while designing for a DR/BCP and a Standard Operating Environment. innfobase brings consulting and design expertise into infrastructure projects.
This includes activities like implementing DR/BCP and Standard Operating Environment and migrations of OS, databases and e-mail systems. innfobase can help implement ITIL process frameworks, the global standard process framework for delivering IT Infrastructure Services.
This includes 24x7x365 monitoring and management of all infrastructure components (OS, databases, mail systems), network components (routers, switches) and applications. innfobase provides these services from three global management centers across India
